Privacy Policy
Learn how we collect, use, and protect your personal information
Effective Date: August 04, 2025
Last Updated: August 04, 2025
Introduction
Welcome to Invox (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoicing application and related services.
By using our app, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, phone number, and password
- Business Information: Company name, business address, tax identification numbers, and business contact details
- Profile Information: Professional title, business logo, and other profile customization data
Invoice and Business Data
- Client Information: Names, addresses, email addresses, and contact details of your clients
- Invoice Details: Invoice numbers, amounts, dates, descriptions of goods/services, payment terms
- Financial Information: While we don't process payments directly, we may store invoice amounts and payment status information
Technical Information
- Device Information: Device type, operating system, browser type, and version
- Usage Data: How you interact with our app, features used, time spent, and navigation patterns
- Log Data: IP addresses, access times, pages viewed, and technical error information
Communications
- Support Communications: Messages, emails, and other communications you send to us
- App Communications: Messages and notifications sent through our platform
How We Use Your Information
We use the collected information for the following purposes:
Core App Functionality
- Creating and managing your account
- Enabling invoice creation, customization, and management
- Facilitating invoice delivery to your clients
- Tracking invoice status and payment information
- Providing customer support and technical assistance
Service Improvement
- Analyzing usage patterns to improve our app
- Developing new features and functionality
- Fixing bugs and technical issues
- Conducting security monitoring and fraud prevention
Communications
- Sending service-related notifications and updates
- Responding to your inquiries and support requests
- Providing important account and security information
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With Your Consent
We will share information when you explicitly authorize us to do so.
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Cloud hosting and data storage
- Email delivery services
- Analytics and performance monitoring
- Customer support tools
These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose information if required by law or in response to:
- Court orders or legal processes
- Government requests or regulatory requirements
- Protection of our rights, property, or safety
- Investigation of fraud or security issues
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@invox.com
Address: [Your Business Address]
Phone: [Your Phone Number]
For data protection inquiries specifically, you may also contact our Data Protection Officer at dpo@invox.com.
This Privacy Policy was last updated on August 04, 2025. Please review it regularly for any updates or changes.